Longreach Regional Council is the water distribution service provider for the Region. Council manages four Water Treatment Plants – one each in Longreach, Ilfracombe, Isisford and Yaraka. Water meters are installed with all river water connections and meters are read twice a year by Council. Excessive consumption is charged to the owner once a year.
River water is limited by the season, so it is essential that all users maintain 'Water Wise' practices. Longreach Regional Council has water restrictions in place all year.
Current Water Restrictions:
Longreach: Level 1 (from 18/12/18)
Ilfracombe: Level 3 (from 12/11/18)
Isisford: Level 2 (from 25/02/19)
Yaraka: Level 3 (from 09/02/18)
Please click on the following links for details on relevant Water Restrictions, Trigger Levels, Hierarchy of Facilities and the Water Exemption Request Form as detailed in the Drought Management Plan adopted on 10 December 2015.
Council has one sewerage treatment plant and two community effluent disposal systems. Council maintains the systems and all relating infrastructure.
Council responsibilities include:
- Source and deliver treated water to residents and businesses
- Collect, treat and dispose of sewage and trade waste
- Operate sewage treatment plants and pumping stations
- Maintain water supply and sewerage infrastructure and assets
Council also provide information for residents and businesses in relation to:
- Water leaks, meters and usage
- Problems with water taste and discolouration
- Recycled water
For further information to report a water or sewerage issue, contact Council on (07) 4658 4111.
Customer Service Standards and Levels of Service - Water/Sewerage Services
Longreach Regional Council wishes to advise residents of Longreach, Ilfracombe, Isisford and Yaraka that the final Customer Service Standards and Levels of Service brochures are available for viewing at Council branch offices or on the following links: LRC Customer Service Standards
To views copies of the Drinking Water Quality Management Plan (DWQMP) Report and Performance Report (Key Performance Indicators), please refer to the "Other Reports" Folder in Council's Publishing Portal - click here.
Council's Drought Management Plan provides various statutory and water management strategies. It outlines delivery and quality conditions, defines contingency plans and restrictions for drought situations, and helps meet legislative standards. Click here to view the Drought Management Plan which was adopted by Council on 10 December 2015.