Digital Water Meters
Council is pleased to confirm the rollout of a Digital Water Meter Installation Project in Longreach later this year and extending into early 2026. Council has secured funding from the Australian and Queensland Governments through the National Water Grid Water Infrastructure for Sustainable and Efficient Regions initiative. The project will replace approximately 1,800 ageing mechanical water meters with digital water meters, supporting the Longreach Water Security for Growth Project.
Council has introduced a customer portal where residents can log in and check their water usage. This feature empowers our community to manage their water consumption effectively.
The Water Portal is LIVE!
You can access the portal by clicking this link https://waterportal.longreach.qld.gov.au/
Or you can download the Water Portal App for FREE from the App Store!
Water Portal – Apps on Google PlayWater Portal on the App Store 
Some of the benefits of the project include:
Water Conservation: Real-time water usage data will enable residents to adopt water-saving practices.
Early Leak Detection: Digital meters will automatically read and relay water usage daily allowing Council personnel to identify leaks in the network — including those occurring within residential properties.
Billing Accuracy: The automated readings will reduce the risk of human error, ensuring accurate billing for our customers.
Improved Infrastructure Program: The Digital Water Meter Installation Project will provide real time data to assist with forward planning capital costs for water security and/or infrastructure upgrades
What to expect during installation:
- Water may be temporarily discoloured or sputtering due to air pockets. Run taps for 30 seconds until clear.
- If issues persist, contact Council
Rollout stages
Stage 1 – (Nov-Dec 2025) South Side, Spoonbill St through to Falcon St, including Wonga St, Brolga St, Coot St and Stilt St.
Stage 2 – (Jan-April 2026) Remainder of the South side and all of the North side, including meter connections along Cramsie Muttaburra Road
Work will be carried out by Council Plumbers commencing in early November between the hours of 7:00am to 5:00pm weekdays with up to 15 minute disruptions to your network.
For questions or additional information please contact council on (07) 4658 4111 or email council@longreach.qld.gov.au.