Are you an experienced people leader who excels at improving business processes, delivering excellent customer service, and leading teams through change?
This role presents an excellent steppingstone opportunity for professionals aspiring to progress into a Corporate Services Manager role, offering broad exposure across corporate functions and the opportunity to influence organisational performance.
Reporting to the Chief Financial Officer, the Shared Service Manager plays a critical role in ensuring Council’s internal services are efficient, consistent, and responsive to the needs of the organisation and its operational teams.
About the Role
You will lead the Innovation, Business Support and Procurement teams, driving continuous improvement across systems, processes, and service delivery. A core focus of the role is designing, reviewing, and improving business processes to better support managers, staff, and ultimately the community.
About You
You will bring:
- Demonstrated management experience, ideally within shared services, business support, operations, or customer service environments.
- Proven capability in process development, continuous improvement, or service design.
- Strong customer service and stakeholder engagement skills, with the ability to build trusted relationships.
- Experience leading teams through change and embedding improved ways of working
- Well‑developed communication and leadership skills.
Base Salary : $136, 503 per annum (excluding superannuation and additional entitlements)
Before applying for this vacancy please ensure you read the document below.
Position Description(PDF, 236KB)
Close date: 20 February 2026
Apply now!