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How to Contact Us

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Telephone: (07) 4658 4111 (24hrs)

This is the only phone number you need to reach anyone at Council. You can reach us here 24 hours a day, seven days a week. When you call during office hours, our customer service staff will help you lodge an enquiry with the appropriate team within Council.

After hours, and on weekends/public holidays, our off-site answering service will alert the on-call staff if appropriate.

Email: assist@longreach.qld.gov.au

This is the only email address you need to reach anyone at Council. When you email ‘assist’, your enquiry is lodged in our records system and assigned to the appropriate team.

Mail: PO Box 144 Ilfracombe QLD 4727

This is the central point of collection for all of Council’s mail.

In person

You can visit us in person at any of our branch offices:

Longreach Ilfracombe Isisford

96a Eagle Street

1 Devon Street

20 St Mary Street

Talk to a Councillor

If your enquiry isn’t operational in nature, you might prefer to engage with one of our Councillors. You’re welcome to make contact with them as your elected representatives – a full list of our Councillors, along with their contact details, can be found here.

Snap Send Solve App

Snap Send Solve is the free mobile app that lets you notify local councils, utilities or other authorities of issues that need addressing in your community.

Free to download from the App Store and Google Play, and available online, Snap Send Solve helps you report incidents on the spot by letting you capture and send photos of issues that need attention to councils and a range of other authorities.

https://www.snapsendsolve.com/

Fax: (07) 4658 4116

Rely on your landline? Council can still be reached via fax.