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Longreach Regional Council is the water distribution service provider for the Region. Council manages four Water Treatment Plants – one each in Longreach, Ilfracombe, Isisford and Yaraka. Water meters are installed with all river water connections and meters are read twice a year by Council. Excessive consumption is charged to the owner once a year.

River water is limited by the season, so it is essential that all users maintain 'Water Wise' practices. Longreach Regional Council has water restrictions in place all year.

Current Water Restrictions:

Longreach: Level 1 (from 06/02/2020)
Ilfracombe: Level 1 (from 11/02/2020)
Isisford: Level 1 (from 12/04/2019)
Yaraka: Level 1 (from 12/04/2019)

Water Restrictions

Please click on the following links for details on relevant Water Restrictions, Trigger Levels, Hierarchy of Facilities and the Water Exemption Request Form as detailed in the Drought Management Plan adopted on 10 December 2015.

Residential  Business, Industry & Non-Residential  Public Spaces

Trigger Levels - Whole Region

Hierarchy of Facilities both Public and Private

Water Exemption Request Form

Council has one sewerage treatment plant and two community effluent disposal systems. Council maintains the systems and all relating infrastructure.

Council responsibilities include:

  • Source and deliver treated water to residents and businesses
  • Collect, treat and dispose of sewage and trade waste
  • Operate sewage treatment plants and pumping stations
  • Maintain water supply and sewerage infrastructure and assets

Council also provides information for residents and businesses in relation to:

  • Water leaks, meters, and usage
  • Problems with water taste and discolouration
  • Recycled water

For further information to report a water or sewerage issue, contact Council on (07) 4658 4111.

Customer Service Standards and Levels of Service - Water/Sewerage Services

Longreach Regional Council wishes to advise residents of Longreach, Ilfracombe, Isisford, and Yaraka that the final Customer Service Standards and Levels of Service brochures are available for viewing at Council branch offices or on the following links:

Longreach Regional Council Customer Service Standards

Levels of Service:

Longreach Ilfracombe Isisford Yaraka

To views copies of the Drinking Water Quality Management Plan (DWQMP) Report and Performance Report (Key Performance Indicators), please refer to the "Other Reports" Folder in Council's Publishing Portal

Drought Management Plan

Council's Drought Management Plan provides various statutory and water management strategies. It outlines delivery and quality conditions, defines contingency plans and restrictions for drought situations, and helps meet legislative standards.

View the Drought Management Plan which was adopted by Council on 10 December 2015.

Drinking Water Quality Management Plan (DWQMP) Annual Report 

This report documents the performance of Longreach Regional Council’s drinking water service with respect to water quality and performance in implementing the actions detailed in the Drinking Water Quality Management Plan (DWQMP) as required under the Water Supply (Safety and Reliability) Act 2008 (the Act).

The report assists the Regulator to determine whether the approved DWQMP and any approval conditions have been complied with and provides a mechanism for providers to report publicly on their performance in managing drinking water quality. 

Download the Report